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Troubleshooting Browsing over VPN - C1: Ping remote computers by NetBIOS Name, or FQDN.

If you can ping the IP but no computer name, you may have the name resolution issue. To troubleshoot this issue, use net view command, for example, net view \\chicagotech (here chicagotech is the remote computer). If you receive System error 5, this is permission or cached credentials issue. If it is System error 53, it could be the name resolution issue, routing or connection issues.

Thee following are some resolutions:

1. How to add DNS and WINS to the Cisco VPN.
2. How to assign DNS and WINS on Microsoft VPN client manually.
3. Name resolution in a Windows site to site VPN.
4. For small network without server in the remote site, you may add LMHOSTS in the VPN clients. So that LMHOSTS can translate the IP to the host name.

It also could be a routing issue. For example the VPN server and client should not use the same IP range.

Related Topics

Troubleshooting VPN Issues

Troubleshooting Master Browser Issue

Troubleshooting DNS issues

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