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Case Study - Error 1060 - An error occurred when ICS was being enabled, the specified service does not exist as an installed service

Situation: After the client cleaned a virus, he can’t use ICS any more. When the client tries to enable Windows ICS, he receives this message ”An error occurred when ICS was being enabled, the specified service does not exist as an installed service” and “Error 1060: The registry key [HKLM\System\CurrentControlSet\Services\SharedAccess] does not exist”.

Troubleshooting:

1. Remove all NICs and re-install them.

2. Use System Restore to restore the registry key of SharedAccess.

3. Download and restore the registry key of SharedAccess from the download of ChicagoTech.net.

Note: 1. Select W2KSP4ICS or XPSP2ICS based on your OS.

2. Please export the register before importing the register file.

3. After downloading the file, unzip it and double-click W2KSP4ICS.reg or XPSP2ICS.reg to install the registry key of SharedAccess.

4. WARNING: Select W2KSP4ICS or XPSP2ICS will modify the Registry Key. If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. We cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.

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