Home | Troubleshooting |  Quick Setup  |  Cisco How to  |  Wireless  |  Forums   | Site Map | Services  | About Us | Chicagotech MVP  | Search  | Contact Us  |              

 

 

Case Study Ė Computer running slowly when connecting to the Internet

Situation: a client had experienced a difficulty to run one of XP  computers. It was extremely slow and had many popup. So, he ran an anti-spyware to clean the computer. The computer didnít show the advertising and popup after that, but it was still slow.

Troubleshooting: we found that the computer would run normal if we logon without network/internet. It was slow only when he connected to the Internet.

Solution: we used msconfig to find some suspicious programs and disabled them. We also deleted those programs from HKLM\Software\Microsoft\Windows\CurrentVersion\Run. Then we installed the XP sp2 with windows Firewall enabled and other Microsoft security patches to block spyware coming.

Post your questions, comments, feedbacks and suggestions

Contact a consultant

Related Topics

How do I know if I have spyware installed on your computer
How to protect your computer against spyware
How to remove the spyware

How to troubleshoot the Internet Access issues
Slow Internet Access - Case Study
What is svchost.exe?
Troubleshooting Winsock2 Issue

Previous Page   Next Page
 

 


 

 

Hit Counter   This web is provided "AS IS" with no warranties.
Copyright © 2002-2017 ChicagoTech.net, All rights reserved. Unauthorized reproduction forbidden.