| Issues or Symptoms |
Article Title & Link |
Description or Resolution |
|
| How to enable and use Remote desktop
connection |
How-to Article: Using Remote Desktop |
With the Remote Desktop feature in Windows® XP
Professional, you can remotely control your computer from another
office, from home, or while traveling. |
|
| Frequently Asked Questions About Remote
Desktop |
Frequently Asked Questions About Remote Desktop |
The Remote Desktop feature in Windows XP Professional
gives you access to all the programs, resources, and accessories on your
computer from another Windows-based computer |
|
| Remote Desktop Connection Web Connection
Software Download |
Remote Desktop Connection Web Connection Software
Download |
The Remote Desktop Web Connection ActiveX control
allows you to access your computer, via the Internet, from another
computer using Internet Explorer. You must be running Windows XP
Professional and using its Internet Information Services (IIS) to host a
Web site on the Internet to use this feature. |
|
| The local policy of this system does not
permit you to logon interactively. |
Remote desktop connection "The local policy of this
system does not permit you to logon interactively" |
This issue occurs because the user account is not a
member of the local Remote Desktop Users group. |
|
| "You cannot initiate a Remote Desktop
Connection because the Windows logon software on the remote computer has
been replaced by incompatible software" |
You receive an error message when you attempt to
establish a Remote Desktop connection to connect to another computer |
To resolve this problem, contact the manufacturer of
the incompatible Graphical Identification and Authentication file to
inquire about the availability of a version of this file that is
compatible with Windows XP, or uninstall the software that has replaced
the Graphical Identification and Authentication file. |
|
"To correct this problem, please have the administrator of the remote
computer contact the program vendor for a version that is compatible
with Windows." |
You receive an error message when you attempt to
establish a Remote Desktop connection to connect to another computer |
To resolve this problem, contact the manufacturer of
the incompatible Graphical Identification and Authentication file to
inquire about the availability of a version of this file that is
compatible with Windows XP, or uninstall the software that has replaced
the Graphical Identification and Authentication file. |
|
| How to offer Remote Assistance.
|
How to Use Offer Remote Assistance |
You can configure Remote Assistance so that
administrators, support personnel, or any user, can offer assistance to
other users without requiring them to initiate the Remote Assistance
session. |
|
| How to configuring a Windows XP computer
to receive RA offers |
How to configure a computer to receive Remote Assistance
offers in Windows XP and Windows 2003 |
This article describes the steps to use to configure
your Microsoft Windows XP or Microsoft Windows Server 2003-based
computer to receive Remote Assistance offers. |
|
| How to configure or disable solicited
Remote Assistance |
How to configure or disable Solicited Remote Assistance
in Windows XP |
By using the Solicited Remote Assistance feature in
Microsoft Windows XP, you can explicitly request help from another party
by using a method such as e-mail or Windows Messenger. |
|
| How to Disable Remote Desktop by Using
Group Policy |
How to Disable Remote Desktop by Using Group Policy |
Remote Desktop is a new feature in Windows XP
Professional that allows you to connect to your computer remotely and
work as though you are sitting at the console. This article describes
how to disable Remote Desktop by using the computer's local group
policy. |
|
"Cannot copy file: Cannot read from the
source file or disk"
|
Cannot paste information between local and remote
computer during Remote Desktop connection |
This issue may occur if drive redirection is not
enabled on the Remote Desktop client computer or on the Windows NT 4.0
or Windows 2000 Terminal Services server computer. |
|
| "The local computer is low on memory.
Close some programs, and then connect to the remote computer again" |
Cannot paste information between local and remote
computer during Remote Desktop connection |
This issue may occur if drive redirection is not
enabled on the Remote Desktop client computer or on the Windows NT 4.0
or Windows 2000 Terminal Services server computer. |
|
| How to redirect a client drive in
Terminal Services |
How to redirect a client drive in
Terminal Services |
Use the Drive Share utility from the Microsoft
Windows 2000 Resource Kit.
Use the net use command with a persistent switch to redirect or
map a client's local drive so that it can be used in a Terminal Services
session |
|
| Troubleshooting Specific Remote Desktop
Problems |
Troubleshooting Specific Remote Desktop Problems |
|
|
