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How to Obtain diagnostic information for VMware ESX Server


A. To review System Logs using vSphere client

1. Login vSphere client.

2. Select view>Administration>System logs.


B. Obtain Diagnostic Information for ESX 4 hosts using the vSphere Client

To collect diagnostic data using VMware vSphere Client:
  1. Log in to VirtualCenter with the vSphere Client.
  2. Click File > Export > Export System Logs.

  3. Click Browse and select the folder you want to save to

    4. Click OK to start the generation of the logs. You will find the log like this page.

C. Obtain Diagnostic Information from the ESX service console

To gather diagnostic data at the ESX command prompt:
  1. Log on to the service console as root.
  2. Run the following command to change to the directory where you want the output to appear. For example:

    [root@chicagotech]# cd /temp
  3. Run the following command to execute the script:

    [root@chicagotech]# /usr/bin/vm-support

    When the script finishes, it generates a file with named <fqdn>-esxsupport-YYYY-MM-DD@HH-MM-SS.tgz


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