Author: Bob Lin

Situation: The client is planning to enable MFA on all of their users. However, they want to do it gradually.

You can enable MFA one by one in Microsoft Azure. Here is how.

1. Login Microsoft Azure with Global administrator account.
2. Go to Home>Company name>Security>Conditional Access>Conditional Access|Policy.
3. Create Assignments for User – Specific users included and specific users excluded.

4. Grant access – Required multifactor authentication.

1. Tap Settings on your Android phone.
2. Tap Apps

3. On the Apps page, next to Your Apps (below Apps), ap three dots.

4. Check the Size.

5. From the app list on your screen, select Outlook for which you want to clear the cache.

6. Tap Storage.

7. Tap on Clear cache.

1. Login SharePoint.
2. Go to the site you want to share.
3. Click Copy Link.

4. Click the Settings in the popup

5. Check Anyone and then Apply.

6. Now, the Anyone with the link can edit is copied and you can send the like your client.

1. Open Microsoft Edge and click the three dots in the top right corner.

2. Click on Settings.

3. Click on Profiles.

4. Click on Passwords.

5. Scroll down to the Saved passwords section.

6. Select the logins and passwords you want to remove with checkboxes.

7. Click on the three dots next to the password and then click the Delete option.

1. Sign in to office.com/signin with your work or school account.

2. Go to Settings > Password.

3. Enter your old password.

4. Create a new password and confirm it.

. Select Submit to finish and change your password.

Step 1: Enabling Remote Port Forwarding

1. Login Cato portal.
2. From the navigation menu, click Network > Remote Port Forwarding.

3. Click the Disabled slider. The slider is green to indicated that RPF is enabled.

4. Click Save. RPF is now enabled for the account.

Step 2: Defining Remote Port Forwarding Rules

1. From the navigation menu, click Network > Remote Port Forwarding.
2. Click New. The Add Rule panel opens.

3. Enter the Name for the rule.

(Optional) Select Forward ICMP to enable forwarding ICMP messages for this rule.

4. In the External section, define the Cato allocated External IP and External Port Range for the ports monitored by the PoP.

5. In the Internal section, enter the Internal IP address to which the traffic is forwarded and the Internal Port range.

6. In the Remote IPs section, select if this rule is an Allow List or Block List.

To define the only traffic that is ALLOWED to connect to the host:

Select Allow List.

Select the Traffic Sources based on the IP or Subnet. These are the IP addresses and ranges that are allowed to perform RPF to the host.

Click  (Add) to add more allowed remote IPs.

To allow all traffic to this host, and define sources that are BLOCKED and can’t connect to it:

Select Block List.

Select the Traffic Sources based on the IP or Subnet. These are the IP addresses and ranges that are blocked and can’t perform RPF to the host.

Click  (Add) to add more blocked remote IPs.

(Optional) Define email notifications, for the traffic that matches the rule. For more information, see Working with Email Notifications for the Account.

Click Apply. The rule is added.

Click Save. The RPF rule is added to your account.

Migrating Microsoft tenants can be a complex process, and several common problems and challenges can arise during such migrations. Here is a summary of some key issues and considerations:

1. Data Migration Challenges:
   • Data Loss: During migration, there’s a risk of data loss or corruption, especially if not all data is properly backed up and transferred.
   • Data Mapping: Ensuring that data is mapped correctly from the source to the target tenant can be challenging, particularly if the data structures differ.
2. User Identity and Access Issues:
   • User Authentication: Managing user identities and ensuring a smooth transition for user authentication can be complex.
   • Access Controls: Permissions and access settings may need to be recreated in the new tenant, which can be time-consuming and prone to errors.
   • Cache: Windows may remember original Office 365 settings and credentials. You may need t clean them from registry, or even worst, creating a new user profile.
3. Customization and Configuration:
   • Custom Applications: Migrating custom applications and integrations can be problematic if they are tightly coupled with the old tenant.
   • Configuration Settings: Recreating custom configurations and settings in the new tenant may require thorough documentation and testing.
4. Licensing and Subscriptions:
   • License Management: Transitioning licenses and subscriptions to the new tenant without disruption can be a challenge.
   • Billing and Cost Management: Managing billing and cost allocation across tenants may require careful planning.
5. Communication and Collaboration Tools:
   • Email and Calendars: Migrating email and calendar data, especially in large organizations, can lead to synchronization and data integrity issues.
   • Teams and SharePoint: Ensuring that collaboration tools like Microsoft Teams and SharePoint work seamlessly in the new tenant is crucial.
6. Testing and Validation:
   • Testing Environments: Setting up a comprehensive testing environment to validate the migration process is essential to identify and address issues before they impact users.
7. Downtime and User Impact:
   • Service Disruptions: Minimizing downtime and disruptions to users during the migration is a significant concern.
8. Compliance and Security:
   • Data Compliance: Ensuring data compliance and security standards are maintained throughout the migration is vital, especially for organizations in regulated industries.
9. Documentation and Training:
   • User Training: Providing training and documentation to users for the new environment to ensure a smooth transition.
10. Vendor Support and Resources:
    • Leveraging Microsoft’s support and resources can be crucial in resolving issues during migration.

Possible resolutions;

1. Data Migration Solutions:
   • Data Backup: Ensure a comprehensive backup of all data in the source tenant before migration.
   • Data Mapping Tools: Utilize data mapping tools and scripts to ensure accurate data transfer.
   • Data Validation: Implement data validation checks and reconciliation processes to identify and address data integrity issues.
2. User Identity and Access Solutions:
   • Single Sign-On (SSO): Implement SSO solutions to simplify user authentication across tenants.
   • Access Controls Automation: Use automation scripts or tools to recreate access controls and permissions in the new tenant.
3. Customization and Configuration Solutions:
   • Documentation: Maintain detailed documentation of custom configurations and applications.
   • Testing: Thoroughly test custom applications and configurations in the new environment before migration.
4. Licensing and Subscriptions Solutions:
   • License Management Tools: Utilize license management tools to streamline license assignment and tracking.
   • Billing and Cost Analysis: Employ cost management tools to monitor expenses and allocate costs effectively.
5. Communication and Collaboration Tools Solutions:
   • Migration Tools: Leverage Microsoft’s migration tools for email, SharePoint, and Teams to simplify data transfer.
   • User Training: Provide training to users on using collaboration tools effectively.
6. Testing and Validation Solutions:
   • Test Environments: Create dedicated test environments that closely mimic the production environment to identify and resolve issues before migration.
7. Downtime and User Impact Solutions:
   • Migration Scheduling: Plan migrations during non-business hours to minimize user disruption.
   • Communication: Keep users informed about the migration schedule and potential downtime.
8. Compliance and Security Solutions:
   • Data Encryption: Ensure data encryption during migration to maintain security standards.
   • Compliance Auditing: Perform compliance audits before and after migration to verify regulatory compliance.
9. Documentation and Training Solutions:
   • User Guides: Develop user guides and training materials to help users adapt to the new environment.
   • Training Sessions: Conduct training sessions or webinars to educate users on the new tools and features.
10. Vendor Support and Resources Solutions:
    • Microsoft Support: Engage Microsoft’s support services and resources for assistance with technical issues and troubleshooting.

1. Select Teams   and go to the team in your team list.
2. Select More options  > Add member.

3. Enter the guest’s email address. Anyone with a business or consumer email account, such as Outlook, Gmail, or others, can join your team as a guest.

Note: If you receive a “We didn’t find any matches” error while trying to add a guest, your organization doesn’t allow guests. 

4. Add your guest’s name. Select Edit guest information  and type a friendly name for them. Be sure to take the time to do this now—you’ll need the help of an IT admin to do it later.

5. Select Add. Guests will receive a welcome email invitation that includes some information about joining Teams

Alternatively, you may add the guest email to Contacts.

If you’re experiencing this issue, it could be due to a few reasons:

1. Clipboard History: In some versions of Microsoft Word, there is a feature called “Clipboard History” that allows you to access multiple previously copied items. If you have this feature enabled, Word might paste a previous copy if you accidentally select it from the clipboard history.
2. Keyboard Shortcuts: Sometimes, keyboard shortcuts can lead to unintended results. Make sure you’re using the standard Ctrl+C (copy) and Ctrl+V (paste) shortcuts and not accidentally triggering other shortcuts that paste different clipboard items.
3. Clipboard Manager: If you have a third-party clipboard manager or clipboard enhancement tool installed on your computer, it may interfere with the normal copy and paste functions in Word. Check if any such software is running and causing the issue.
4. Software Glitch: Occasionally, Word or your operating system may experience glitches or bugs that result in unexpected behavior. In such cases, restarting Word or your computer might help resolve the issue.
5. Document-Specific Issue: It’s also possible that the issue is specific to the document you’re working on. Try copying and pasting text in a new document to see if the problem persists.
6. Updates: Ensure that your Microsoft Word and operating system are up to date. Software updates often include bug fixes that can address such issues.

To fix it,

you can try the following steps to resolve the problem:

1. Restart Microsoft Word: Sometimes, simply closing and reopening Microsoft Word can resolve minor glitches.
2. Check Clipboard History: If you’re using a version of Word that has a Clipboard History feature, make sure you are selecting the correct item from the clipboard history when pasting. It’s possible that you accidentally selected a previous copy.
3. Use Standard Keyboard Shortcuts: Ensure that you are using the standard keyboard shortcuts for copying (Ctrl+C) and pasting (Ctrl+V). Avoid any custom keyboard shortcuts or third-party keyboard utilities that may interfere with these functions.
4. Disable Third-Party Clipboard Managers: If you have third-party clipboard manager software installed on your computer, try disabling it temporarily to see if it’s causing the issue.
5. Check for Software Updates: Make sure that both Microsoft Word and your operating system are up to date. Software updates often include bug fixes that can resolve issues.
6. Test in a New Document: Create a new Word document and try copying and pasting text in it to see if the issue persists. If it doesn’t occur in the new document, the problem may be specific to your original document.
7. Restart Your Computer: Sometimes, issues with clipboard functionality can be resolved by restarting your computer.
8. Repair Microsoft Office: If the problem persists, you can try repairing your Microsoft Office installation. You can do this by going to the “Apps & Features” or “Programs and Features” section in your computer’s settings, selecting Microsoft Office, and choosing the option to repair or modify the installation.
9. Check for Macros and Add-Ins: If you use macros or add-ins in Word, they could potentially interfere with copy and paste operations. Try disabling them temporarily to see if the issue goes away.
10. Contact Microsoft Support: If none of the above steps resolve the problem, you may need to reach out to Microsoft Support for more specialized assistance.

1. Login Cato Portal.
2. Click on Access

3. Click on Users Directory and then New.

4. Enter the user name and email address.

5. Click Apply to finish.

Please follow this instruction to install Cato VPN client.

How to install Cato VPN Client