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How to
troubleshoot the Internet Access issues A2
None of the networking computers can access the
Internet - Can you ping a web site?
If you can ping a public IP, now, ping a public web. For example,
C:\Documents and Settings\blin>ping yahoo.com
Pinging yahoo.com [216.109.112.135] with 32 bytes of data:
Reply from 216.109.112.135: bytes=32 time=38ms TTL=49
Reply from 216.109.112.135: bytes=32 time=38ms TTL=49
Reply from 216.109.112.135: bytes=32 time=37ms TTL=49
Reply from 216.109.112.135: bytes=32 time=39ms TTL=49
Ping statistics for 216.109.112.135:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
If you receive "Reply", check this page.
Troubleshooting IE Issues? If you
receive "Request timed out", check this page,
Check the TCP/IP settings.
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