TS Remote Control does not work from the console. This
behavior is by design. To initiate a Remote Control session following these
steps:
1.
Open a Terminal Server Client
session or RDC to access the Terminal Server.
2.
When the session is running,
start Terminal Services Manager from Administrative Tools
3.
Connect to the server on which
the user is logged on.
4.
Right-click the user's name,
and then click Remote Control.
5.
By default, the user is
prompted to accept the Remote Control session. When the user accepts
your request you can interact with the user's environment.