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Case Study - Can't Print from XP Home to NT 4

Situation: There are two NT 4 workstations in the LAN and one HP LJ 1100 printer connecting to one of NT workstations. The client just bought another two computers running XP Home.

Problem: He can share resources on NT but not print.

Troubleshooting: 1. If we run \\NT1 (NT1 is the name of the NT with printer), it list all shared folders and printer. We can add the printer on XP, but can't print. The printing job will stay in the queue for ever.

2. Try to use net lpt1 command.

3. Install the printer locally and then create a new port on the XP and point to \\NT1\hplj1100 (hplj1100 is the printer shared name).

4. Followed MS Q263090 - "How to Install a Windows 2000 Printer Driver or a Windows XP Printer Driver in Windows NT 4.O for Point and Print Functionality". Under Additional
Drivers of the Sharing tab, Intel windows 2000 or XP has been installed (Yes). We selected Intel windows NT4 or 2000. Then selected the driver which was downloaded from HP. It processed the installation. But, after finished the installation, Intel windows NT4 or 2000 displayed No
(install).

5. We find the client logon all computers automatically using a blank password. it is clear to us that the NT doesn't allow to load the drive from XP.

Resolution: Create the username with administrator rights and the password on the all computers. Logon using the username and repeat the step 4.

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Related Topics

Printing Issues
Can't Print from NT 4 to XP Home
Can't print from XP to Server 2000

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