Situation: The client would like to create a contact in Microsoft 365 which can be listed in Global Address List and forwarded to external Email.
- Login Microsoft 365 admin center.
- Click on Users and then Contact.
3. Click on Add a contact.
4. Enter the contact info and external email address.
5. You should have a contact listed in Microsoft 365 Contact.
6. It may take time, but you should see the new contact in Global Address List.
