“GlobalProtect is not licensed for this feature or device”.

Situation: The client has a Windows Surface. When we try to install GlobalProtect on the Surface, we get this message: “Globalprotect is not licensed for this feature or device”.

Troubleshooting: Based on this article

About GlobalProtect Licenses

Mobile app for endpoints running iOS, Android, Chrome OS, and Windows 10 UWP need a license. We have opened a case with PA support. They confirm it.

Published by

Bob Lin

Bob Lin, Chicagotech-MVP, MCSE & CNE Data recovery, Windows OS Recovery, Networking, and Computer Troubleshooting on http://www.ChicagoTech.net How to Install and Configure Windows, VMware, Virtualization and Cisco on http://www.HowToNetworking.com