Month: July 2020

If you setup multiple email accounts in Outlook and wonder how to setup different signature for each email account, here is how.

1. In Outlook, click file>Option.

2. In Outlook Options, click Mail, and then Signature.

3. In Choose default signature, select the email address you want to assign the signature. In New message, select the signature you want to use. In Edit signature, you can edit the signature. To create a new signature, click on New in Select signature.

4. To add another signature for a different email account, repeat above procedure.

Please view the step by step video:

1. Access QNAP by type its’ IP address in an Internet Browser, for example https://10.0.0178.
2. After login QNAP, click on Control Panel.
3. In Control Panel, click Notification Center under on System.
4. In Notification Center, click on Service Account and Device pairing.
5. Click on Add SMTP Service to add a new SMTP service or click Edit icon to modify the current settings.
6. If you use Office 365, you may have 3 options.

Option 1: Authenticate your device or application directly with a Microsoft 365 and send mail using SMTP AUTH client submission

Device or Application setting	Value
Server/smart host	smtp.office365.com
Port	Port 587 (recommended) or port 25
TLS/StartTLS	Enabled
Username/email address and password	Enter the sign in credentials of the hosted mailbox being used

Note 1: This option is not compatible with Microsoft Security Defaults or multi-factor authentication (MFA)

Note 2: If your device recommends or defaults to port 465, it does not support SMTP AUTH client submission.

Option 2: Direct send. Quoted from Microsoft

Settings for direct send

Enter the following settings on the device or in the application directly.

Device or application setting	Value
Server/smart host	Your MX endpoint, for example, contoso-com.mail.protection.outlook.com
Port	Port 25
TLS/StartTLS	Enabled
Email address	Any email address for one of your Microsoft 365 or Office 365 accepted domains. This email address does not need to have a mailbox.

We recommend adding an SPF record to avoid having messages flagged as spam. If you are sending from a static IP address, add it to your SPF record in your domain registrar’s DNS settings as follows:

DNS entry	Value
SPF	v=spf1 ip4:<Static IP Address> include:spf.protection.outlook.com ~all

Option 3: Configure a connector to send mail using Microsoft 365 or Office 365 SMTP relay. Quoted from Microsoft:

Settings for Microsoft 365 or Office 365 SMTP relay

Device or application setting	Value
Server/smart host	Your MX endpoint, e.g. yourdomain-com.mail.protection.outlook.com
Port	Port 25
TLS/StartTLS	Enabled
Email address	Any email address in one of your Microsoft 365 or Office 365 verified domains. This email address does not need a mailbox.

Please refer to Microsoft “How to set up a multifunction device or application to send email using Microsoft 365 or Office 365”

7. To setup Recipient account, click System Notification Rules on the left.

8. In the Edit Rule for Event Notifications, enter Recipient info.

9. You can test it by click on the envelop.

10. Click on Confirm to save the settings .

Please view this step by step video:

Situation: The company has a policy blocking their internal users to access foreign countries in the Palo Alto firewall. Now, they want to allow accessing a foreign country.

Here is how.

1. In paloalto firewall, go to Policies>Security.

2. Find the policy which blocks all countries IP addresses except USA, Outbound Blocked Countries in our example.

3. In Destination, click on Add to add the country code, for example TW for Taiwan.

4. Click OK and send Commit to save the settings.

Please view this step by step video:

1. Type Device in the search bar.
2. Click on Device Manager.
3. Double click on the device, all drivers for the device will display.
4. In Device Manager right click on the device you want to upgrade.
5. You will have options to upgrade, disable or uninstall it.
6. If you click upgrade, you will have two options: search for the driver software and browse my computer for driver software.
7. Click on one of them, it will start to find the latest driver.
8. It may take a few minutes to install it.
9. If you don’t see the device, right click on your computer in the Device Manager. Click on Scan for hardware change. All installed devices will show up.

• Please view this step by step view:

With Zoom pro plan, you can access a host computer running 24/7 remotely. Here is how.

1. Login Zoom app or Zoom.us.
2. Click on Schedule.
3. Select 24 hours.
4. Click the checkbox for the recurring meeting and choose No fixed time in the options.
5. Save it!
   
   Please view step by step video:
   

If you get BSOD, or some Windows functions aren’t working or Windows crashes, you may run Deployment Image Servicing and Management (DISM)  and the System File Checker (SFC) to scan Windows and restore your files.   Here is how.

1. Open an elevated command prompt by typing cmd in the search bar and then run Command Prompt as administrator.

2. Run this command which uses Windows Update to provide the files that are required to fix corruptions :

DISM.exe /Online /Cleanup-image /Restorehealth

3. Run this command to replace the C:\RepairSource\Windows placeholder with the location of your repair source.

DISM.exe /Online /Cleanup-Image /RestoreHealth /Source:C:\RepairSource\Windows /LimitAccess

4. Run this command that will scan all protected system files, and replace corrupted files with a cached copy that is located in a compressed folder at %WinDir%\System32\dllcache.

sfc /scannow

5. After the process is finished successfully, restart your computer an check if that fixes the problem.

1. Boot from the Windows 10 disc or USB thumb drive. If you don’t have installation media, check this post: How to download official Windows 10 ISO files 
2. Press enter when you see this message: Press any key to boot from CD or DVD…
3. In Windows Setup screen, chose your Language, Time and Keyboard method then click Next.
4. Click Install now
5. If you have a Windows 10 product key, enter here. If you upgrade from Windows 7 or Windows 8 click the option ‘I don’t have a key’ and ‘Do this later’ .
6. Select Windows 10 Edition.
7. Check Accept the license terms then click Next .
8. Click  Custom: Install Windows only (advanced)  to continue.
9. Select the drive then click Next.
10. Installing Windows is processing.

Please view this step by step video:

Credential Manager in Windows 10 lets you view and delete your saved credentials for signing in to websites, connected applications, and networks. Here is how.

• In the search bar, type credential manager, and click on Credential Manager Control panel. 
• You have two options: Web Credentials and Windows Credentials to access the credentials you want to manage.
• You can Remove, Back up, Restore, Add a credential.
• Please view the step by step video:

1. Run Command Prompt by typing cmd in the search bar. Then click on Command Prompt.
2. In Command Prompt, type runas /user:administrator cmd and press Enter.

4. Enter the Administrator password and press Enter.

5. Now, you are in Elevated Command Prompt

Please view this step by step vodeo:

You can download and install Microsoft Update Catalog from Microsoft site, https://www.catalog.update.microsoft.com/Home.aspx . This step by step may help: