Situation: When purchasing or renewing Veeam backup license, you will be License Administrator who will manage the license and support. if other IT personals need to contact or open a case with Veeam support, you need to add them to Case Administrator. Here is how to do so.
- Login my.veeam.com as License Administrator.
- Click on Support>Case Administrators.
3. Click on Add Administrator.
4. Enter the IT personals’ email addresses. Then Click on Next.
5. Under Create new Case administrator, select Support ID
6. Click Save to complete it.
