How to Set up your password reset verification method (by user self)

  1. Open the web browser on your device and go to the Security info page.
  2. Depending on how your administrator has set up your organization, one or more of the following options will be available for you to set up as your security verification method. If multiple options are available, we strongly recommend that you use more than one as your security verification method, in case one of your methods becomes unavailable.
    1. Authentication app: Choose to use the Microsoft Authenticator app or other authenticator app as your security verification method. For more information about setting up the app, see Set up an authenticator app as your verification method.
    1. Text messaging: Choose to send yourself text messages to your mobile device. For more information about setting up text messaging, see Set up text messaging as your verification method.
    1. Phone calls: Choose to get a phone call to your registered phone number. For more information about setting up phone calls, see Set up a phone number as your verification method.
    1. Security key: Choose to use a Microsoft-compatible security key. For more information, see Set up a security key as your verification method.
    1. Email address: Choose to use an alternate email address that can be used without requiring your forgotten or missing password. This only works for password reset, not as a security verification method. For more information about setting up an email address, see Set up an email address as your verification method.
    1. Security questions: Choose to set up and answer pre-defined security questions set up by your administrator. This only works for password reset, not as a security verification method. For more information about security questions, see Set up security questions as your verification method.

After you select and set up your methods, choose Finish to complete the process.

Published by

Bob Lin

Bob Lin, Chicagotech-MVP, MCSE & CNE Data recovery, Windows OS Recovery, Networking, and Computer Troubleshooting on http://www.ChicagoTech.net How to Install and Configure Windows, VMware, Virtualization and Cisco on http://www.HowToNetworking.com