With Mitel Connect Directory, you can generate different reports to meet management requests. This article shows you how to do so.
1. With the Mitel Connect Directory open, Click Report icon.
2. With the Report open, you have these options: Call Details, Web Conference, and Report Options.
3. In the Call Details, you can select report type such as Account Details Report, User Activity Summary Report, User Activity Details Report, and Workgroup Agent Detail Report.
4. To run a report, you can setup date and time.
5. If you would like to generate an extension report, click Add.
6. This is an example of the report.
Please view this step by step video:
