How to recycle IIS Application pool

1. Open IIS Manager from the web server.

1. On left side expand the node for the server if it is collapsed.  Click on Sites.  Select the site that is you want to recycle.

1. Click the Basic Settings link on the far right of the screen.  Copy the value that is in the physical path field.  Hit cancel to close that popup window.
2. Open Windows File explorer and navigate to the path you copied from the previous step.
3. Make a backup copy of the web.config file.
4. Open file web.config using a text editor. 
5. Find the line that start with:   <add key=”M3_TempFolder”
6. Place a \ character at the end of the value for that key.  So currently the value is: \\hsaprocess04\M3\Temp\test    but after this change it should be: \\hsaprocess04\M3\Temp\test\
7. Save the changes to the file.  If you receive an access denied message you may need to copy the web.config file to a different folder, like your desktop, make the change there and copy it back to the location from step 4 above.

After making the change you should see the slash at the end of the Path value for Temp Folder (first row in top grid) on: http://10.0.0.97:85/help/diagnostics