How to use Office 365 self-service reset password?

To use the Office 365 self-service reset password feature, you need to follow these steps:

  1. Go to the Office 365 login page and click on the “Can’t access your account?” link.
  2. Select the “Work or school account” option and enter your username (email address) in the appropriate field.
  3. Select the “Forgot my password” option and click “Next”.
  4. Enter the characters you see on the screen in the verification field and click “Next”.
  5. Choose the verification method you want to use to confirm your identity (such as email or text message) and follow the prompts to complete the verification process.
  6. Once your identity is verified, you will be asked to create a new password.
  7. Follow the password guidelines to create a strong password and confirm it.
  8. Click “Finish” to complete the password reset process.

Once you have reset your password, you can use it to log in to your Office 365 account.

Published by

Bob Lin

Bob Lin, Chicagotech-MVP, MCSE & CNE Data recovery, Windows OS Recovery, Networking, and Computer Troubleshooting on http://www.ChicagoTech.net How to Install and Configure Windows, VMware, Virtualization and Cisco on http://www.HowToNetworking.com